Large Investor-Owned Utility – Emergency Compliance Turnaround
The utility faced a regulatory order requiring the removal and replacement of solar meters within months. Missing the deadline would have resulted in significant financial penalties and reputational damage. Leadership needed immediate support to mobilize resources, design a compliant solution, and coordinate execution under severe time pressure.
CARIAN mobilized within one week to lead this emergency turnaround program. Working alongside the client’s construction management team, we developed an optimized field process to accelerate meter removal and replacement. In parallel, our digital team created a custom data solution that enabled direct meter reading and compliant billing ahead of the regulatory deadline. Daily coordination with internal teams, contractors, technology vendors, and regulators ensured alignment and accountability.
Program management and accelerated execution under regulatory scrutiny
Field process innovation to expedite meter replacement
Digital solution for compliant meter reading and billing
Stakeholder coordination across internal and external teams
Value Delivered
Program Overhead
Completed the program ahead of regulatory deadline, protecting the utility from penalties
Digital Solution
Enabled compliant billing through a custom digital solution
Emergency Regulatory
Delivered a successful emergency turnaround under severe time, regulatory, and operational constraints
Workforce Planning
Guided leadership in connecting staffing strategies to long-term capital delivery requirements
