Emergency Compliance Turnaround – Large Investor-Owned Utility
Large Investor-Owned Utility – Emergency Compliance Turnaround
Client Profile
Large Investor-Owned Utility – Emergency Compliance Turnaround
Situation
The utility faced a regulatory order requiring the removal and replacement of solar meters within months. Missing the deadline would have resulted in significant financial penalties and reputational damage. Leadership needed immediate support to mobilize resources, design a compliant solution, and coordinate execution under severe time pressure.
Our Role
CARIAN mobilized within one week to lead this emergency turnaround program. Working alongside the client’s construction management team, we developed an optimized field process to accelerate meter removal and replacement. In parallel, our digital team created a custom data solution that enabled direct meter reading and compliant billing ahead of the regulatory deadline. Daily coordination with internal teams, contractors, technology vendors, and regulators ensured alignment and accountability.
Key Services Delivered
· Program management and accelerated execution under regulatory scrutiny
· Field process innovation to expedite meter replacement
· Digital solution for compliant meter reading and billing
· Stakeholder coordination across internal and external teams
Value Delivered
· Completed the program ahead of regulatory deadline, protecting the utility from penalties
· Enabled compliant billing through a custom digital solution
· Delivered a successful emergency turnaround under severe time, regulatory, and operational constraints
Value Delivered
Program Highlights
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